Dignity and care
We aim to provide a welcoming environment where people are treated with dignity, respect and care.
Safeguarding & Wellbeing
A safer, clearer route for community activity.
D’Key Civic is committed to creating a safe, respectful and supportive environment for everyone who engages with our activities, events, programmes and communications.
Recognise and escalate
We work to recognise, respond to and escalate safeguarding concerns appropriately.
Sensitive handling
We record concerns proportionately and handle information sensitively.
Our safeguarding commitment
- We use clear behavioural expectations for volunteers, appointees and programme leaders.
- Appointees complete internal safeguarding induction before working with children, young people or vulnerable adults.
- Where appropriate, we work with parents, carers, venues, statutory services and partner organisations.
Important: D’Key Civic is a community initiative. We do not replace emergency services, social care or statutory safeguarding agencies.
What to do if you have a concern
If you are worried about your safety, the safety of a child, a young person, or another adult, contact us as soon as possible so the concern can be reviewed.
- General safeguarding or wellbeing concern:
Email hello@dkeycivic.org - Immediate danger or urgent medical risk:
Call 999 - Non-urgent site concerns or conduct issues:
Use our Complaints & Concerns route
How we approach events, volunteers and youth activity
Planning
We plan community activity with attention to venue suitability, supervision, consent and general safety.
Boundaries
We expect volunteers and appointees to maintain appropriate boundaries and respectful conduct.
Consent-aware media
Where photography or media capture is involved, we aim to use consent-aware processes appropriate to the event.
Linked assurance
Related public pages
Use these pages to understand the wider governance route behind safeguarding, legal structure, partnerships and concerns.