Hi, I’m Nello. I’m now a guided Civic concierge. I give short source-based answers, show the safest next step, and route serious matters to the correct published page. I still run locally from approved Civic material — no external AI/API.
Quick answers and safe routes
Ask a normal Civic question. Nello checks the local answer bank, gives a direct answer where one is approved, and points you to the safest published page or human route.
Voice settings
1.08×
1.00
Piper detected
Auto-selected PiperA higher-quality Piper voice was selected automatically.
Mobile fallbackThis device does not expose the saved Piper/Nello voice. Ask Nello will use the best available device voice instead.
Tip: for high‑quality Piper voices, use Chrome with a Piper voices extension (optional).
How this works
This concierge runs locally in your browser against approved Civic snippets and curated answers. It does not use OpenAI or any external AI API. Feedback buttons may send a basic helpful/not-helpful note if the site form is enabled. If you need a person, use Contact or email hello@dkeycivic.org.
Useful things to ask
Event details
Ask: “Give me the Father’s Day details”, “What happens at the event?”, “Where is it?”, “What time is it?”, or “Is it free?”
Families and attendance
Ask: “Can I bring my children?”, “How do I RSVP?”, “Can I reserve a place?”, or “Do I need a ticket?”
Help and safety
Ask: “I need support”, “Safeguarding concern”, “Emergency help”, “Raise a concern”, or “Food parcel”.
Human handoff
Ask: “I need to speak to someone”, “Photo consent”, “Remove a photo”, “Legal structure”, or “Is D’Key Civic a charity?”
Ways we can support you
Community Meals
Join us for weekly warm meals — eat in, take away, or send someone on your behalf. No judgment, ever.
Food Parcels
For families or individuals needing private support. Collection or discreet delivery may be available.
Warm Spaces
Drop in for tea, warmth and a welcoming atmosphere. A calm place to reset and feel supported.
Talk to Someone
A friendly ear when you need it. We can listen, and where helpful, guide you to additional support services.
Family Support
Light-touch guidance for parents and caregivers dealing with the pressures of daily life.
Youth & Skills Workshops
Confidence-building, life skills, creative sessions and mentoring for young people.
How to reach us
Email us anytime at hello@dkeycivic.org — we’ll reply as soon as we can.
Or speak to a volunteer at our next community meal or warm space session.