Here are answers to some of the questions we get most often. If your question isn’t listed here, feel free to email us at hello@dkeycivic.org.
No. You don’t need to prove your situation, income, or circumstances. Just come as you are — we’re here to help, not judge.
Yes. All our meals, warm spaces, workshops and drop-ins are free. There are no hidden fees or requirements.
Anyone. Adults, families, young people — if you need a warm meal or a warm space, you’re welcome.
We offer discreet collection of food parcels for individuals and families experiencing a difficult month.
No booking needed. Just turn up during our open hours. Youth sessions may have limited spaces, but we’ll always try to accommodate you.
Absolutely. Most of our volunteers start with no experience. We’ll support you, guide you and help you feel confident.
Yes. We welcome referrals from schools, colleges, councils, social workers and community groups.
Yes, we welcome donations of non-perishables, toiletries, warm clothing, and practical resources. Please email us first so we can coordinate drop-off.
That’s wonderful — head to our Partners page or email us describing how you'd like to collaborate.